Tag: BSAVA

  • An unrecognised reliance on technology

    An unrecognised reliance on technology

    It’s surprising how much we rely on the internet and associated technologies. In fact, you don’t quite realise how much it helps until you find yourself without it.

    I experienced a weird widespread internet fault. I’m not sure if it was localised to to my geographical area, but, for a few hours, neither my mobile data would work on my phone or the internet on the practice computers (although I’m not sure if they were just being their usual painstakingly slow dinosaur selves) – even the clients were commenting there seemed to be a data blackout.

    Regardless, it made my consulting morning surprisingly more challenging.

    First appointment

    Repeat aglepristone injection for mismating

    I go to check the protocol as I know the timings are different to when given for pyometra. The BSAVA app crashes four times on opening before I accept defeat and find a bound copy of the formulary.

    I then realise things are listed by drug name rather than brand name and draw a blank. I try to open the NOAH website on the consult room PC, but this inevitably crashes the internet browser. Of course it does.

    Suddenly the name aglepristone is dragged from the depths of my brain and I leaf through the formulary once more. That wastes nearly the whole appointment time before I even manage to find the drug, draw it up and give it.

    Second appointment

    "When your consults are only 10 minutes, that extra couple of minutes in each one adds up and very quickly I found myself getting behind, and, therefore, more stressed." Image © WavebreakmediaMicro / Adobe Stock
    “When your consults are only 10 minutes, that extra couple of minutes in each one adds up and very quickly I found myself getting behind, and, therefore, more stressed.” Image © WavebreakmediaMicro / Adobe Stock

    Potential re-admit from the previous day

    The computer freezes while trying to print consent forms. Luckily it’s a fairly straightforward admit for fluids/treatment and the client knows the drill. I hand over to the ops vet and leave her to work out doses.

    Third appointment

    A transfer from the out-of-hours provider

    After skim reading the long history (that consists mainly of numerous phone calls back and forward as to whether the owner could get the collapsed dog in the car), I finally get to the point and call the client in.

    The dog is bouncing and back to normal, apart from a stonker of a heart murmur. Cardiology is not my strong point and after a lengthy discussion about starting medication, and much faff flicking through the compendium trying to remember various side effects, I manage to convince them to trial medication.

    Fourth appointment

    Vaccination

    Yay, no formulary needed.

    Fifth appointment

    Medicine check

    One client thinks her dog has gained weight since being prescribed a particular medication. I highly doubt this is the cause of weight gain, but say I will quickly (or not so) check the data sheet.

    I reach for the NOAH Compendium (when I manage to locate a paper copy) rather than the formulary, because I can’t for the life of me spell the active ingredient. On skim reading the page, can’t find anything about weight gain or appetite, but it’s not as clear cut as the lovely “clinical particulars” or “contra-indications and adverse reactions” tabs on the website. I close the book.

    The client seems to be in a rush, but wants to discuss lowering the dose (are you serious? Could you have not said that while I had the page open?). I flick through and eventually find the page again, and work out the dose as they’re practically running out of the door.

    Sixth appointment

    Pregnant bitch

    The owner asks about worming and once again I leaf through the compendium to find the protocol, only to realise we don’t have that formulation in stock.

    Of course I’ve shut the book – but, before I find the right page again, one of the fantastic receptionists has materialised a bottle from somewhere and is flashing the data sheet in front of me for reference.

    Seventh appointment

    NOAH's 2018 compendium
    As she had no internet, Jordan turned to the NOAH’s Compendium for guidance, with varying results.

    Dog bitten by a ferret

    Small wound, possibly infected, but the dog is very wriggly. I prescribe Amoxyclav – one of the few things I instinctively know the dose of – and meloxicam (definitely no books required to work out that dose).

    Eighth appointment

    Puppy diarrhoea

    Can you give young puppies probiotic paste? Back to the book…

    It’s not listed in the compendium, and the box doesn’t indicate a minimum age – normally I would check the product website… Sigh. I search for the other vet to ask what feels like the 100th stupid question today. So it went on…

    No time to lose

    The point is, I didn’t realise quite how much using the internet on my phone sped up my consults. A 10-second search on an app turns into a couple of minutes leafing through a book for a drug dose. When your consults are only 10 minutes, that extra couple of minutes in each one adds up and very quickly I found myself getting behind, and, therefore, more stressed.

    I can’t retain numerous drug doses in my head – or at least don’t trust myself to rely on memory for many of them except the most common ones – so maybe this dependence on technology is more of an issue for new grads than more experienced vets who seem to be an encyclopaedia of drug doses.

    I was thankful this hadn’t happened on a large animal day – as someone with a terrible sense of direction, I would definitely have been stuck in the middle of nowhere with no Google Maps to get me home.

  • How to survive your first weeks as a new grad

    How to survive your first weeks as a new grad

    You’ve done it – five long years of hard work and study have paid off and you’ve graduated as a fully fledged vet. Welcome to the veterinary community.

    And it is just that – a community of people who’ve all been there and had a first day as a vet. You’ll find that everyone (meaning more senior vets than you, which is basically any vet) is happy to offer what I consider “well-being” advice, such as “don’t be too hard on yourself, you will make mistakes” or “don’t be afraid to ask if you don’t know”.

    Now, while this sort of advice is true, I don’t think it’s practically helpful for getting you through those first few weeks. No matter how much positive encouragement you receive from other vets, you will probably still be terrified for your first day/week/month.

    Practical advice

    "Familiarise yourself with the drugs in the dispensary. At uni, you learn drug names, now you’re in practice you will have to learn the brands."
    “Familiarise yourself with the drugs in the dispensary. At uni, you learn drug names, now you’re in practice you will have to learn the brands.” Image © JackF / Adobe Stock

    Having been there only a year ago, I have some practical tips and tricks to help get you through the day during those first few weeks:

    In-practice consultations

    • Make sure you know where things are kept in the consult room, so you don’t have to open every drawer in front of the client to find the syringes on your first consult.
    • Likewise, familiarise yourself with the drugs in the dispensary. At uni, you learn drug names, now you’re in practice you will have to learn the brands.
    • Make a note of the vaccination protocol used at the practice and the most common recommended flea/worm treatments (such as those on the pet health plan, if your practice has one).
    • Note down anything you may want to look up quickly, particularly premed doses. Depending on how your practice works, nurses may draw up premeds and have vets check before giving them, which can sometimes just be a waft in the vet’s direction for assertion – don’t panic and agree just because you don’t know what the dose is off the top of your head.
    • Keep a health plan or puppy/kitten package leaflet handy for when clients ask about them.
    • The stethoscope is one of the most useful tools for allowing yourself time to think without the client bombarding you with questions.
    • ALWAYS leave something essential outside of the consult room (a thermometer, fluroscein or tear test strips, for example). This gives you an excuse to leave the room have a flick through a book or ask another vet (don’t do it too many times in one consult).
    • If it’s something you want another vet to look at, most owners respond well to getting a second opinion. Alternatively, take photos “for comparison” then go and show another vet (be careful here – you need permission from the owners and check your practice policy regarding GDPR. You may be okay to use a work phone/camera, but not a personal one).
    • If you want to remove the animal from the owner – either to get another vet to look or for thinking space – ask if you can go and get a nurse to help restrain.

    Being on-call/farm visits

    • Open things before your first equine/farm visit (gloves, lube, etc) to avoid awkwardly trying to rip open boxes while the farmer is waiting.
    • Save dropped pins on Google maps or your satnav for your main farms or big equine clients. Again, work within GDPR, which may only allow this on work phones.
    • Make a cheat sheet for the car detailing drug doses for the most common things you use on farm – to avoid the inevitable mind blank resulting in an inability to do simple mental maths while staring at the bottle of Pen and Strep with the farmer staring at you. I made one for a 300kg/500kg/750kg size horse for quick reference.
    • If you need to call a colleague for advice while on farm, make an excuse to go back to the car. I would go to examine the animal first with minimal kit (just a stethoscope, for example) then, if necessary, make a call when I had to go back for a thermometer or relevant meds.
    • Make a note of who to contact regarding out-of-hours, door codes and alarm codes – and make sure you have practice keys.
    • Be prepared to be tired. It doesn’t last forever, but working as a vet is very tiring to begin with – don’t make too many plans for week nights or weekends for the first couple of weeks to allow you to relax when you get home.
    • Plan easy, quick meals so you don’t end up ordering a takeaway every night.

    General advice

    • Have a pocket-sized notebook and pen at all times, and hold on to that pen for dear life. Pens have a habit of wandering in vet practices.
    • Take a look at one of my previous blogs on language (Fake it ’til you make it) for some handy phrases to help assert your ability when you don’t really have a clue what’s going on.
    • "Plan easy, quick meals so you don’t end up ordering a takeaway every night."
      “Plan easy, quick meals so you don’t end up ordering a takeaway every night.” Image © serguastock / Adobe Stock

      Have a couple of books handy for quick reference when you need a memory jog. I use 100 Top Consultations in Small Animal General Practice and Gerardo Poli’s The Mini-Vet Guide for small animal, but I hear good things about the “Nerdbook” as well. For equine, I find the Handbook of Equine Emergencies great for quick reference on the go, along with the Saunders Equine Formulary.

    • Make lunch in advance to start with. It may be that you always get a lunch break, but sometimes things are manic, so ensure you have food to keep you going.
    • Take part in any work social activities and get to know your team – it will make the working day much more fun if you get on with those around you.
    • Book a holiday for three months time. You will need it.

    Handy resources

    Make use of the vast range of apps and websites out there. Here are some I found really helpful:

    • BSAVA app for the formulary (it’s quicker to search drugs than flicking through the paper formulary).
    • BEVA apps – which features drug doses, certain procedures and joint blocks.
    • NOAH Compendium – there isn’t an app (at the moment), but the mobile version of the website works well. Open the NOAH website on your computer before a consulting session starts – practice computers are notoriously slow and I guarantee it will freeze when you’re desperately trying to do a quick search for doses while the client is waiting.
    • Norbrook app – for drugs not on NOAH.
    • BHA Vaccination Date Calculator for horses saves a lot of time when working out vaccine validity.
    • MSD Vet for the Merck manual.
    • Vet Calculator for various calculations, particularly the heart rate counter.

    While the word “survive” carries negative connotations about veterinary practice (and I have previously discussed how this sort of language can be harmful), I do think you feel like you’re firefighting in those first few weeks.

    There’s no doubt it is a steep learning curve, but I’m confident you’ll come out the other side and thrive on the challenges of being a new grad.

    Good luck and enjoy finally being able to say you’re a vet.

  • BSAVA 2018

    With the explosion of social media and digital marketing in recent years, many businesses have expressed frustration at just how fast the pace of change is. So, in an effort to support the veterinary profession, Veterinary Business Development (VBD) is delivering two presentations at BSAVA Congress to help empower practices when it comes to digital marketing.

    Each presentation will run daily from 5 to 7 April 2018 as part of the industry-led exhibitor stream at the Premier Lounge at Arena Birmingham.

    Your VIP guide to growing your practice with social media

    The first session will offer a focus on social media – both organic and paid. It will be delivered by VBD digital marketing assistant Amelia Costanzo, who brings with her a wealth of experience from working on client campaigns.

    Amelia Costanzo
    Amelia Costanzo will focus on social media.

    Synopsis

    Social media use is booming across the UK, but is your practice taking advantage of the benefits it has to offer?

    Is social media a viable business channel or a luxury busy practices don’t have the time to indulge in?

    Amelia will discuss:

    • which social media platforms you should be using
    • whether a perfect time or day to post that attracts more engagement exists
    • the organic and paid options you can take advantage of
    • free tools for making social media management simple and painless

    Amelia will explain, with proven tips and techniques, how you can use social media to grow your practice and increase loyalty among existing clients, while reaching new audiences.

    Why you should attend this talk

    If you would like to grow your practice’s social media presence in a simple and streamlined manner, this is the talk for you.

    We know veterinary professionals are time-poor and are constantly having to make decisions that impact on animals’ lives. Many just don’t have the time to sit down and use Facebook or Twitter for an hour a day, which is why we’ve geared this talk towards offering quick, effective tips that can be actioned within a few minutes.

    When?

    • 5 April – 10am-10:45am
    • 6 April – 3:30pm-4:15pm
    • 7 April – 10am-10:45am

    Find Amelia’s profile on LinkedIn.

    Digital marketing blueprint – your ‘need to know’ guide

    The second talk is by VBD digital marketing manager Hamzah Malik. Hamzah ensures his finger is always on the pulse, and has been growing businesses online since the age of 17. He brings with him both commercial and B2B experience, and has first-hand experience of techniques that are tried and tested in delivering results.

    Synopsis

    Hamzah Malik
    Hamzah Malik aims to deliver ROI for practices.

    The world of digital marketing is rife with buzzwords, with new trends emerging every week. Hamzah cuts through the clutter and explains how to use digital marketing to reach new audiences, increase loyalty and boost exposure for your practice.

    Points covered will include:

    • the template you can use to instantly improve your digital presence
    • how to use Google to get new customers and outmanoeuvre the competition
    • the secret formula to ensuring your veterinary practice dominates locally
    • how to use cutting-edge tools to automate elements of your digital marketing
    • how to use your website to generate new customers on a daily basis

    All tips are simple, proven and effective.

    Why you should attend this talk

    If you’re serious about growing your practice‘s digital presence and dominating the competition, this is the talk for you.

    All tips are designed with the busy veterinary professional in mind, so there are some “quick wins” that will move the needle for you online very quickly.

    The aim of this talk is to deliver you return on investment – any effort you put into your digital presence following this presentation will boost exposure locally or bring in new clients for you.

    When?

    • 5 April – 3:30pm-4:15pm
    • 6 April – 10am-10:45am
    • 7 April – 3:30pm-4:15pm

    Find Hamzah’s profile on LinkedIn.

     

    Check back here after the talks to download your exclusive guides and get copies of the presentations.

  • VIDEO: Patricia Colville @ BSAVA Congress 2016

    VIDEO: Patricia Colville @ BSAVA Congress 2016

    Rebecca Hubbard speaks to outgoing BSAVA president Patricia Colville during the association’s 2016 congress.

    Dr Colville speaks briefly on a number of topics, including the highlight of her presidency, the launch of the association’s PDP resource and microchipping regulations. She also reveals the thing she’ll miss most about being involved in the day-to-day running of the BSAVA, while offering a word of advice to her successor, Prof Susan Dawson.

     

  • RCVS council election manifesto: Christopher ‘Kit’ Sturgess

    RCVS council election manifesto: Christopher ‘Kit’ Sturgess

    CHRISTOPHER ‘KIT’ STURGESS

    Kit Sturgess.

    MA, VetMB, PhD, CertVR, CertVC, DSAM, MRCVS

    39 New Forest Drive, Brockenhurst, Hampshire SO42 7QT.

    T 01590 623033

    M 07974 017303

    E kit@vetfreedom.com

    PROPOSERS: Rob Lowe, Gerry Polton

    I qualified from the University of Cambridge in 1986 and spent six years in first-opinion practice, moving from mixed through equine to 100 per cent small animals. During this time, I gained my certificate in radiology.

    My desire to “know more” brought me back to university where I spent the next 10 years at the University of Bristol and the RVC gaining my PhD, certificate in cardiology and diploma in small animal medicine.

    Following a brief period in industry, I worked in private referral practice for seven years. During this time, I set up a small animal referral centre that rapidly expanded year on year to meet the demand for the service we provided from general practitioners.

    Since 2012, I have been 60 per cent clinical work, allowing more time to spend with my young family and pursue my other interests within the veterinary profession, particularly education and support for general practitioners through the RCVS council, the BSAVA, supporting candidates for the newer modular certificate, responding to case enquiries and providing CPD.

    I am an RCVS recognised specialist in small animal medicine and an advanced practitioner in veterinary cardiology. I have lectured worldwide to the complete spectrum of the veterinary profession, as well as writing peer-reviewed articles and textbooks.

    Manifesto

    Working with the RCVS council and staff over the past three years, I have encountered a dedicated, fascinating and rewarding group of people with a vast range of different skills, experience and knowledge.

    On council, my main focus has been on education, particularly developing and launching the advanced practitioner status. This has been very successful and will prove a major force in bringing clarity to further professional qualifications. Beyond this, the Vet Futures and the Mind Matters Initiative are exciting projects and I am keen to continue to be involved. With my broad background and experience of most areas of the profession, I feel I can bring a valuable perspective to these discussions.

    Since qualifying 30 years ago, the profession has changed hugely and this rate of change is increasing as new technologies and ways of communicating become available in a 24/7 world. The RCVS has adopted a forward-looking, proactive strategy I would like to support and help develop, ensuring there remains focus on a number of key elements that are core to the profession:

    • Communicating our skills as veterinary surgeons and scientists to the general public and government.
    • Maintaining robust, lifelong learning through achievable further professional qualifications and outcome-based CPD.
    • Promoting the health and welfare of the veterinary profession as a whole, so it remains vigorous and vibrant and continues to attract great people to work in it.
    • Ensuring governance of the RCVS continues to develop so it is transparent, accessible, relevant and responsive to our current, rapidly changing world.

    My CV clearly shows I have broad experience of the profession and have retained strong links with general practice. Allied to this, I understand the needs of veterinary education, research and business as well as the importance of good governance and forward planning.

  • RCVS council election manifesto: Melissa Donald

    RCVS council election manifesto: Melissa Donald

    MELISSA DONALD

    Melissa Donald.

    BVMS, MRCVS

    Otters View,
    Purclewan Mill, Dalrymple, East Ayrshire KA6 6AN.

    T 01292 560083

    M 07921 384852

    E melissadonald88@gmail.com

    PROPOSERS: Alison Lambert, Freda Scott-Park

    I started as a food animal intern at Iowa State University, having graduated from Glasgow (1987). After two children, my first full-time position was in a traditional mixed two-person practice in Ayrshire.

    For the next 25 years, I helped develop the practice to become a 100 per cent small animal, forward-thinking, customer-focused, five-vet business. I became the new graduate mentor for the practice and developed a special interest in small animal dentistry.

    In 2004 became an A1 Assessor for nurse training (now clinical coach), and later RCVS practical OSCE examiner for VN exams.

    Outside of work, I have my family to keep me grounded, several dogs, cats and sheep. I enjoy running, swimming, cooking, reading and have started writing children’s books. My husband and I have also run a 1,500-acre beef/sheep hill farm.

    In 2012, I set up our local “parkrun”, being event director until 2014, and enjoyed being a volunteer at the Commonwealth Games in Glasgow 2014.

    I am a past president of Ayrshire Veterinary Association and represented Ayrshire on BVA council, also serving on its members’ services group committee. I am a BVA and BSAVA member and have voted in nearly every RCVS election since I graduated.

    Manifesto

    The veterinary profession continues to evolve as it has always done over its long history. I feel this is a really exciting time to be involved in the RCVS, with the Vet Futures project going into its next stage of actioning the recommendations made. Change is only frightening if it is unknown and with this we have some degree of control.

    I am pleased with the new updated practice standards scheme, which feels more like a useful tool to general practice rather than a regulatory “award”. It is also more client friendly and I hope more practices make use of the system to promote themselves, thus improving minimum standards.

    My experience with mentoring school, veterinary and nurse students (our future) over the years has allowed me to open their eyes to all the career options they have, as well as the reality about the hard work, stress, student debt and mental health issues they will encounter to some degree. But I also feel vets should be supported throughout their careers, not just as new graduates, and this should be looked at.

    The RCVS council needs to be made up of 24 diverse veterinary surgeons as it strives to represent the broad range of services vets provide. I have the experience to help with this. It also needs a good age and gender mix.

    We have a wonderful profession we are all passionate about, and I am as proud today of being part of it as I was when I graduated.

    I humbly seek your vote. I am an enthusiastic person with a half-full approach to life and almost 30 years’ general practice experience. I now have the time to fully commit to this important role.